Cumberland Business Incubator will have a discussion group, The 10 Golden Rules of Customer Service, from 5:30-8 p.m. Jan. 6.
The public is welcome to join the discussion about one of two books: “The $6,000 Egg: The 10 New Golden Rules of Customer Service” or “The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg”.
Those wishing to participate should read the book of their choice over the holidays and be prepared to discuss how the 10 Golden Rules will be implemented in their business in 2025.
Registration is required; go to tinyurl.com/GoldenRulesBiz to register.
Discussion will be in the Roane State Community College Cumberland Campus Community Room at 2567 Cook Road, Crossville.
Visit cbimakerspace.com for more about the Incubator and its offerings.