We are a customer-focused company. We recognize that our customers are the only reason we are in business, and we make a commitment to them to listen and respond positively to their needs.
We will conduct our business with integrity. We will act at all times with integrity and honesty, both in our internal and external dealings, with fairness and straightforwardness of conduct.
We are committed to excellence. We will actively seek to achieve and maintain the highest level of excellence in all of our newspapers and other products and services we provide for our readers and advertisers. We will adhere to the highest standards of journalistic excellence.
All employees will be treated with respect. We will behave towards each other with respect and dignity, with a firm and fundamental belief in human equality. Policies and principles will be applied evenly throughout our company. We will communicate appropriately and effectively at all levels of the organization.